There is still customer service in America!

January 24th, 2008

As some of you know I love to cook 😉

I purchased a Kitchen Aid Stand mixer a few years ago and absolutely love it. You have never had great italian food unless you have had pasta made from scratch.

A few months back I was using a brand new attachment and when I put the food in for the first time the unit stopped working. It made a horrible grinding and clicking sound. It appears to have stripped the horizontal gears. So, none of my attachments worked anymore. .

I contacted Kitchen Aid through their web site about getting it repaired, but they don’t have a service center close enough. I was told I could pay $32 for a shipping kit to return the unit back for repair. I put it off for a few months.

Well, today I decided to call them and get it repaired. I explained what happened to the woman on the phone. I was all ready with my credit card to have them ship me the kit and have it repaired. She put me on hold for a few minutes (which I thought was strange).

When she came back, she collected all of my information then told me that they would be replacing the unit (FOR FREE)!!!! She explained that they have a attachment guarantee and that since using the new attachment caused the damage they will replace the unit with a new one.

So they are shipping me a new unit! After all the bad experiences I have had with other companies, I am pleasantly surprised and pleased. I will definitely be looking at their appliances over other brands when shopping from now on.

Lyrics for everyone

January 16th, 2008

I just finished importing all the lyrics for my itunes library. GimmeSomeTunes rocks!

imap/ssl

January 16th, 2008

Well I finally got a around to installing ssl/imap. That’s not the interesting part 😉

I wanted to change the name of the daemon from imapd to imapsd. That’s where all my frustration started. Long story short… if you change the name of the binary, you need to also need to change the name of the file that holds the certificates.

In this case “/usr/local/ssl/certs” needed a file called imapsd.pem. I just created a sym-link to the imapd.pem file and all started working again.

Nowhere is this clearly documented. I was able to figure out the issue with this trusty truss command: truss -f -d -a -e -v all -p PID

Mac Software pick of the week

January 15th, 2008

The new iPhone upgrade allows you to see the lyrics stored in your music file. Turns out that there is a great little widget that will automatically update the songs. THe program is called GimmeSomeTune.

Another freeware tool you should donate to the owner.

A perfect shot with this Bullet!

January 14th, 2008

As many of you know I have been hooked on BBQ. BBQ as defined by the pit masters is anything you cook low and slow. Last year I took a class from a Pit Master. I took the class from The BBQ Institute.

Konrad was a great teacher. He has no problem sharing his secrets and I learned a lot. The best thing I can say is in the 40 years of cooking, I have ever been able to make ribs. I learned a few secrets and my 1st attempt after this class came out perfect!

I did a lot of research about what smoker to buy. All of the comments said get a weber bullet. I purchased the Smokey Mountain Cooker.

This unit is amazing. I put the heat source in (generally Kingsford charcoal) and the temperature stays at an amazing 250 degrees for hours. I can run the smoker for 7 hours or more on one chimney of charcoal.

If your looking for a smoker, or are starting out. I strongly recommend this unit.