{"id":441,"date":"2008-01-24T13:05:29","date_gmt":"2008-01-24T21:05:29","guid":{"rendered":"http:\/\/www.yourservice.com\/blog\/?p=441"},"modified":"2008-02-06T14:17:30","modified_gmt":"2008-02-06T22:17:30","slug":"there-is-still-customer-service-in-america","status":"publish","type":"post","link":"https:\/\/www.yourservice.com\/blog\/?p=441","title":{"rendered":"There is still customer service in America!"},"content":{"rendered":"<p>As some of you know I love to cook \ud83d\ude09<\/p>\n<p>I purchased a <strong><a href=\"http:\/\/www.kitchenaid.com\/catalog\/product.jsp?src=Stand+Mixers&#038;cat=310&#038;prod=488\">Kitchen Aid Stand mixer<\/a><\/strong> a few years ago and absolutely love it. You have never had great italian food unless you have had pasta made from scratch.<\/p>\n<p>A few months back I was using a brand new attachment and when I put the food in for the first time the unit stopped working. It made a horrible grinding and clicking sound. It appears to have stripped the horizontal gears. So, none of my attachments worked anymore. .<\/p>\n<p>I contacted Kitchen Aid through their web site about getting it repaired, but they don&#8217;t have a service center close enough. I was told I could pay $32 for a shipping kit to return the unit back for repair. I put it off for a few months.<\/p>\n<p>Well, today I decided to call them and get it repaired. I explained what happened to the woman on the phone. I was all ready with my credit card to have them ship me the kit and have it repaired. She put me on hold for a few minutes (which I thought was strange).<\/p>\n<p>When she came back, she collected all of my information then told me that they would be replacing the unit (FOR FREE)!!!! She explained that they have a attachment guarantee and that since using the new attachment caused the damage they will replace the unit with a new one.<\/p>\n<p>So they are shipping me a new unit! After all the bad experiences I have had with other companies, I am pleasantly surprised and pleased. I will definitely be looking at their appliances over other brands when shopping from now on.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As some of you know I love to cook \ud83d\ude09 I purchased a Kitchen Aid Stand mixer a few years ago and absolutely love it. You have never had great italian food unless you have had pasta made from scratch. A few months back I was using a brand new attachment and when I put [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[6],"tags":[],"class_list":["post-441","post","type-post","status-publish","format-standard","hentry","category-muggle-tech"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=441"}],"version-history":[{"count":0,"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/441\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=441"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yourservice.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}